With the introduction of the modern point of sales system, the world of retail has changed drastically. In the past, the old checkout systems were not as reliable. There were a lot of errors. Store owners would have to calculate the total sales every day. The cashiers also made mistakes in calculation and billing. All the trouble caused to the customers left them dissatisfied.
Now, however, the checkout system is way more advanced and accurate than before. When the customer carries all their items to the point of sale terminal, the cashier scans each item with a barcode reader. The system automatically fetches the price of every item and keeps adding it to the total bill. Thus, all chances of calculation errors are eliminated. The automated process is much quicker than before. Hence, the customer also has to spend less time at the counter. The customer also has the option of paying through credit card. Almost all retail POS system terminals are equipped with a credit card reader and receipt generator.
The POS system also doubles as an inventory management system. In the past, the stock had to be counted manually after each business day. But now, the system manages the stock automatically, and also issues alerts to the owners in case an item is running low in quantity.
Modern POS systems are used not only in retail stores but also other types of businesses. For example, with the POS, restaurant owners have been able to increase customer satisfaction and worker efficiency. Customers are left happy and content with the quick order placement and payment system. The modern POS systems are even used in hotels and salons.
With continuous advancements in this field, mobile POS systems are also rising in demand. With the new iPad POS systems, employees can serve customers on the go. For example, the customers at a restaurant can even place orders while seated at their tables. Each table is equipped with a smart device which contains the restaurant menu. The customers can browse through the menu and choose the food items of their choice. The order is automatically forwarded to the kitchen. Once the meal is complete, payment can also be made through the same system. In this manner, customer satisfaction reaches its peak. This increases customer loyalty and businesses benefit greatly.
The POS system increases accuracy, efficiency, and customer satisfaction, and also carries out efficient inventory management. Therefore, it comes as no surprise that retailers and other businesses prefer it over the older versions of checkout.
— JetRuby (@jetrubyagency) 29 de mayo de 2017